WaPro-Privacy commitment

The goal of WaPro and all related services (hereinafter referred to as "WaPro") is to constitute a social network of Lifestyles of Health and Sustainability. Through the sharing and publishing of messages and health information among the members of the network, the health status of each member is taken care by each other, thus to achieve immediate care and health promotion effect. WaPro is a service provided by La Vida. When we develop these applications, we are also committed to respecting your privacy, ensuring the security of your information, and allowing you to decide whether to use and share your own information. 

This Privacy Policy mainly focuses on how WaPro processes your personal information provided by you when using the WaPro and all related services. However, this Privacy Policy does not apply to companies that La Vida does not own or control and to individuals that La Vida does not employ or manage. 

1. We will only collect information for the purpose of providing and improving WaPro's services and experiences. 

2. We uphold the open and transparent manner when processing personal information, and make every effort to use clear text to explain to the users. 

3. We will never sell your personally identifiable information (“PII”) and may only share your personally identifiable information when you request it (or in the specific circumstances described in our Privacy Policy). 

4. We always take your information security seriously. 
To learn more about how we collect, process and use your information, please read the Privacy Policy. If you have any questions, please contact us at https://www.wapro.live 


 

WaCare - Privacy Policy



WaPro provides services that allow health experts to answer health and fitness status based on their professional knowledge and tracking WaCare users' health issues, to help improve WaCare users' health and fitness status. 



Amendment to the Privacy Policy 

The WaPro Privacy Policy will be appropriately modified in response to technological development trends, revisions to relevant regulations, or other changes to implement the protection of user privacy. The revised terms will also be posted on the website or the application immediately, without further notice to individual members. 



What information do we collect and how do we use it? 

CREATING AN ACCOUNT 

When establishing a WaPro account, in order to ensure that your identity meets the professional standards, you'll be asked to provide some personal information and related licenses, including your mobile phone number, email address, date of birth, practice license, and etc. We will verify and access your bank account information to allow you to use the collection and withdrawal functions of the Health Q&A service. 



ADDITIONAL INFORMATION 

You can personalize your WaPro experience by adding other types of information, such as editing an expert resume (including but not limited to name, birthday, and gender), analyzing and plotting your open Q&A sessions, or using the photos you upload to make your profile more personalized, or send a message to WaCare users that you know. As long as you attach such information, we will collect them and store them in your WaPro account. 



WEBSITE BROWING 

For viewers who do not have a WaPro account, WaPro will still collect their information. As long as you browse the website or use the app, we collect information about your browsing experience, including but not limited to your browser type, operating system, page URL that redirects you to the website, and your execution. Different actions, as well as the IP address of the web page you are browsing. This information is used to provide you with an experience of your location and to ensure that the website is functioning properly. We also collect cookie information. For a complete list of the cookies we use and how to use them, please read our Cookie Policy. 



CONTACT US for ASSISTANCE 

Whenever you contact WaPro for assistance, we collect your name and email address and other information that you provide in your request to provide our customer service and to improve WaPro Service. You may also contact WaPro through a public forum such as Instgram or Facebook. However, if you contact us through these public forums, we will not be able to guarantee the confidentiality of your communications. 



ADDING FRIENDS 

To make your health even more active, in WaPro, you may add friends who are already users of our services, or invite friends who are not yet. There are many ways to join your friends, such as providing their email address, accessing an account on a social networking site such as Facebook, or reading your phone's contact list. If you share a friend's contact information with us in order to join a friend, we will not use it for any other purpose. We do not store a list of contacts on your phone and will be deleted immediately after use. 



To use WaPro expert consulting platform services 

The WaPro expert consultation platform service is a platform established by us to help WaCare users seek expert consultation on health-related issues. WaCare users can use this service to search for a list of experts, store their favorite experts, recommend experts to other users, and consult by video call. In order to provide the services they need, we will access the WaPro expert information they have stored and record the information of the WaPro experts they have contacted. We have verified the professional licenses and institutional documents of WaPro experts in WaPro services, but please do not ask WaPro experts to provide any medical practices or services that may violate the law through the WaPro service. 



WaPro Expert's Confidentiality Obligations 

If you are a WaPro expert or organization that cooperates with the company, you agree that you have agreed and are obliged to abide by the company's user terms and privacy policy, and cooperate with the company to maintain the personal information security of WaCare users. Your may be allowed to gather some of the personal information of a WaCare user through the Service, but it does not mean that you have the right to collect, process or use the Personal Data for other purposes besides our Service. If you have any questions about the scope of the personal data consent of the Users, please do confirm with the user or LA VIDA, do not use it without authorization. 



HOW WE USE YOUR INFORMATION 

WaPro uses your information to provide you with the best experience, to help improve your service experience with cases, and to improve and protect the Services. Here are some examples: 
I. Your personal information such as name, gender, age, professional license, etc. to create an expert profile. 
II. Contact information is used to send notifications to your account, to allow other WaCare users to add you as friends, and to send new features or product information that we think you may be interested in. 
III. Your information will be used for research purposes to facilitate understanding and improvement of the Services. 
IV. Records and other information will be used to debug WaPro Services; to detect and eliminate errors, fraud or other criminal activity; and to enforce WaPro Terms of Use ( “Agreement”). 
V. Non-Identifiable information that does not identify you may be used to inform health-care community about trends; for marketing and promotion; or for sale to interested parties. For more information, see To share Non-identifiable information. 
VI. We may use your information to debug WaPro Service, implement WaPro Terms of Use, and / or detect and rectify errors, fraud or other criminal activities. 



What information will be shared with third parties? 

First: NO personal identifiable information (“PII”) of you will be sold by us. We will share your personal information only when it is necessary to provide WaPro Services, through identification and aggregation, or if you ask us to share it. We will not be responsible for protecting your privacy on third-party websites or using its services. This Privacy Policy only binds the information we obtain in our Services. Before you visit other websites or services, you should read the Privacy Policy established by the third parties. 



PERSONAL IDENTIFIABLE INFORMATION 

Personal Identifiable Information (PII) is information that contains a personal identifiable data, such as your name, email address, or address, or any other information that may be used to identify you. We will only share PII information under the following circumstances: 
I. Share with companies that are bound by contract and provide us with services such as order fulfillment, email management and credit card processing. These companies must comply with the contract to protect any PII received from us. 
II. If we consider it necessary to comply with legal, regulation or legal processes. If we want to post your information, we will endeavor to send you an e-mail notification in advance, unless the court directly prohibits it, or its requirements and legal process are directly linked to legal investigation. If the latter, we will ensure that the user information disclosed is treated as confidential. 
III. If necessary, such as sale, merger, bankruptcy, sale of assets or reorganization related to our company, your PII may be sold or transferred as part of the transaction, as permitted by law. The same commitment in this privacy policy is also transferred to your new entity with your information. 



Non-Personally Identifiable Information (non-PII) 

Wa may share or sell non-Personally Identifiable Information (“non-PII”) with partners and the general public in several ways, such as providing health or fitness-related research or reports, or providing them as a premium service. In providing this information, we use legal and technical methods to ensure that the information is not identifiable and can not be traced back to you. 



COOKIE policy 

We uses third-party service providers to analyze online activities and improve our Services. For example, we analyze visitor activity on our sites or evaluate the effectiveness of official activities to understand how visitors use our Services. 

I. Mixpanel: We use Mixpanel to understand how users use the WaPro service. 

II. Google Analytics: We also use Google Analytics to analyze cookies to understand how users use the Services, in order to improve your experience. 



INFORMATION YOU WANT TO SHARE 

You can ask us to share your information with other people. For example, you may send a friend invitation to your Facebook or Google Account; as long as you ask us to share your information with third parties, that information will be governed by a third party's privacy policy. 



OTHER WAYS TO SHARE INFORMATION 

Preset privacy settings 

The preset privacy settings of your new WaPro account will only show the minimum amount of information. You can adjust your privacy settings on your account settings. 



WaPro Social Network Tools 

WaPro offers you various ways to share information with other WaCare users, such as Olympic Sports Ranking, health tasks, or in a chat room by posting comments to other WaCare users. When you interact with others in any of these ways, the information you show is based on the visible settings under the privacy settings of your WaPro account. Please be sure to identify any specific policy regarding any challenge from time to time to understand what other people will see. 



PERSONAL INFORMATION SECURITY 

Your personal information will be protected by a secure password. You need to decide and protect the password appropriately to prevent any unauthorized access to your personal account. After the account has been registered, please be careful not to allow any other to use your computer or mobile device to access your account. 

We will do our best to protect your personal information to ensure your privacy. However, you understand and accept that we are still unable to fully guarantee the security of your personal information. The illegal invasion or use of your account, the failure of hardware and software or other factors may still endanger the security of your personal information. 

 

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